Device intake, customer linking, serial number tracking, diagnosis, parts and handover documents.
Technician assigned · Customer updated · Part added
When every customer, call, technician and part is stored somewhere else, the business works harder and earns less.
Phone calls, notes, WhatsApp and files create scattered information.
It is hard to know who handles what, what is urgent and what is stuck.
Devices, serial numbers and spare parts need full tracking.
Technico brings service, technicians, customers, equipment, parts, documents and statuses into one clear system.
Opening, statuses, customer and equipment linking, diagnosis, service and closing.
Assign technicians, receive field updates and keep full work documentation.
Customer details, service history, linked equipment and communication.
Track by IMEI, serial number, service tag or internal ID.
Add parts to a service call, track costs, prices and usage.
Intake forms, service summaries, customer signatures and digital sending.
Customer, issue, urgency and call source.
Device, asset or work without equipment.
Lab or field work, with a clear status.
Actions, parts, photos and notes.
Document, signature and customer update.
Fits mobile, computer and electronics repair labs, and any business that receives equipment for repair.
Let Technico centralize your calls, customers, technicians and equipment in one place.